Privacy Policy
Last Updated: 01/01/2026
1. Introduction
This Privacy Policy explains how Flora Venue (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit our website, make an inquiry, book an event, or interact with our services.
By using our website or services, you agree to the collection and use of information in accordance with this Policy.
2. Information We Collect
We may collect the following types of information:
- Contact details (name, email address, phone number, mailing address).
- Event information (event type, date, guest count, preferences).
- Billing and payment details (processed securely via third party processors where applicable).
- Usage data (IP address, browser type, pages visited, time and date of visit, referring URLs).
- Any information you voluntarily provide through forms, emails, calls, or SMS.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes or proposals.
- Book and manage events and related services.
- Process payments and send invoices or receipts.
- Send transactional and, where permitted, marketing communications.
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our rights.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize content.
You can adjust browser settings to refuse cookies, but some features of the site may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell your personal information.
We may share limited information with:
- Service providers (e.g., payment processors, email/SMS platforms, website hosting, analytics).
- Professional advisors (e.g., accountants, legal counsel) where necessary.
- Authorities or third parties when required by law or to protect our rights, property, or safety.
These third parties are required to protect your information and use it only for services they provide to us.
6. Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
No method of transmission over the internet or electronic storage is completely secure, so absolute security cannot be guaranteed.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us using the details in the “Contact Us” section. We may need to verify your identity before responding.
9. Third Party Links
Our website may contain links to third party websites or services that are not operated by us.
We are not responsible for the content or privacy practices of third party sites and encourage you to re view their policies.
10. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
If you believe a child has provided us information, please contact us so we can remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make material changes, we will update the “Last Updated” date and may provide additional notice as required by law.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Flora venue
3333 W Grand Pwky N, Katy, TX 77449
info@floravenues.com
+1 832-604-0195